Standard support: support@flipcx.com
For emergencies only, call our 24/7 support number:
US: +1 914-344-6751
AU: +61 7 2104 1927
NZ: +64 4 888 2201
GB: +44 808 258 4048
IE: +353 1 270 7766
Standard support: support@flipcx.com
For emergencies only, call our 24/7 support number:
US: +1 914-344-6751
AU: +61 7 2104 1927
NZ: +64 4 888 2201
GB: +44 808 258 4048
IE: +353 1 270 7766
Resolved
We have continued to monitor the fix and can confirm the IVR service is now stable and is working as expected.
Monitoring
A fix has been deployed and we are seeing the IVR service recover. We will continue to monitor the fix.
Identified
The issue has been identified and a fix is currently being put in place
Investigating
We have been alerted to call failures on the taxi IVR platform. We are currently investigating, an update will be posted shortly.