Affected components
Platform
Updates
Resolved
We can confirm this issue is now resolved
Tue, Feb 17, 2026, 02:40 PM
Monitoring
We have deployed a fix and seeing error rates drop to expected levels
Tue, Feb 17, 2026, 02:28 PM(12 minutes earlier)
Identified
We have identified an issue that has caused some calls to be dropped when transferring to an operator
Tue, Feb 17, 2026, 02:20 PM
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